Chase Bank

Their phone goes through the "we're going to record you" and "voice will be used" but they never answer the phone. When I say never, I mean they're 0 for 8. The condescending message before...

Refuse to answer their phone. After waiting, their call center routes you to a 1800 number. Convenient for employees to not have to bother with customers calling, I guess. Not the way I'd run...

Once again absolutely horrific customer service at this branch. Even though there was only one customer ahead of me it took 30m of waiting for the two desk clerks to disappear and reappear taking...

They have upwards 5-9 employees sitting around doing absolutely nothing but cannot open an account. Took an entire day off to open an account for their bonus money and not a single branch has the...