Case Credit Union

The customer service at CASE has drastically gotten worse since my last review six years ago. They've replaced human positions with machines and expect customers to know how to navigate their...

Not impressed. They want to charge you extra for external funds transfers from another bank unless you want to wait 5 days for the transfer to take place. These transfers are done electronically,...

Every branch I went to is not impressed. They don't value customers by providing poor service. Customer service just hung up on me when I was frustrated and wanted to know why the fund that I...

Had a most helpful visit to CASE CU, Saginaw Rd., recently. Julie explained everything to us we needed to know of a complex situation and proceeded to walk us through the documentation. Were it...

Terrible tried to close an account because they were charging a $3 fee for paper statement but put 2 months on 1 statement and charged $6 said would get tha back when we closed account but didn't...