Koko C.
8/6/2025
Big changes in service dept. I'm a tough one to persuade once disappointed, but I'm happy to share that now the customer experience is excellent. Very polite, efficient service, much respect for...
Betten Imports, Inc.
Closed
(66)
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5901 28th St SE
Grand Rapids, MI 49546
At Betten Imports, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Volvo XC60, XC90, S90, S60 and V60 models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Volvo parts that you can buy, as well. Betten Imports can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5901 28TH ST SE Grand Rapids, Michigan.
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Reviews
2.566 reviewsSusan M.
8/18/2025
I went in for a routine oil change, only to have my Mercedes damaged in the car wash ($1,800 insurance claim). The dealership took zero accountability -- and the service manager Eric Allen even...
Samantha M.
4/29/2025
My service advisor, Brooke, was phenomenal. She kept me informed every step of the way. My boyfriend had surgery that week so I was not able to leave my house: she orchestrated the pick up/drop...
Stephen P.
4/16/2025
They are currently working my vehicle for third time for a reoccuring problem. Didn't listen to me when I requested a charging system test. After complain about the miss diagnosis of my Crash...
Fran H.
4/12/2024
BETTON IMPORTS MERCEDES SERVICE DEPARTMENT has a new service writer and it's the best addition in their department ! Wow wow wow what a change since last year. Danielle took very good care of...
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