Sherri S.
3/19/2019
The reason this is not at least a 4 is the store manager, Doug. I have had conversations with him twice. He is rude and condescending, the last time we spoke, I was left in tears at being spoken...
Best Buy
Permanently closed
(58)
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6900 S Westnedge Ave
Portage, MI 49002
Best Buy is a well-known retail chain located in Portage, MI, offering a wide range of electronics and technology products. The store provides customers with a one-stop shopping experience for items such as TVs, home audio systems, computers, appliances, cell phones, and more.
In addition to selling new products, Best Buy also offers outlet deals on clearance, open-box, refurbished, and pre-owned items. This allows customers to find quality products at discounted prices while still benefiting from the store's expert customer service and support.
Shoppers can take advantage of various services like same-day delivery, store or curbside pickup, and next-day shipping on thousands of items. Best Buy aims to meet the diverse needs of its customers by offering a range of products and services to enhance their shopping experience.
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Reviews
2.558 reviewsJen C.
3/20/2025
WOW. Ben... A rock star in customer service. So knowledgeable, so helpful, so friendly and fast. Honestly in a world where customer service is dead and product knowledge is rare... This guy is a...
Pa C.
10/2/2024
Worst customer service! They need to go back to working on commission. Went to buy 2 laptops and was lied to about performance and compatibility. Also, was quoted one price for upgrading memory...
Anon Y.
4/11/2025
A few months ago I attempted to help someone purchase a laptop for school. They planned on paying partially with cash, and the rest on a debit card. After some back and forth with an employee, we...
S. M.
3/20/2023
I purchased a backup camera and paid for the installation as well. The Westnedge location doesn't have an installer, so they scheduled me for installation at the Benton Harbor Best Buy location....
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