America's Best Contacts & Eyeglasses

This is a complete rewrite of my previous review, rather than a mere edit. My previous experience with the Muskegon location of America's Best was pretty bad, and I gave it a one-star rating....

I've never encountered staff so rude and unhelpful. They completely messed up my prescription and failed to properly bill my insurance. The people working at the front desk seem to have no idea...

Really really wonderful staff here. Came in as a new patient to this location after having a bad experience at an America's Best in Northern MI years ago that scared me away from getting my eyes...

Arrived on time. The first admins computer was down, the second couldn't find me in their system. I have been to this location 4 times before. Got that sorted, filled out paperwork on the tablet...

I recently forgot my contacts at home while traveling to Muskegon for the holidays. Israel was the kindest and most helpful in assisting me in finding a trial pair that I could use for the...