WellSky

Concord Information Systems, based in Bedford, MA, is a leading provider of information hardware and support, specializing in the reselling of computers, servers, storage hardware, peripherals, networking equipment, and VoIP phone systems. With over 25 years of experience, their team of technology professionals ensures data security and optimal equipment performance through industry-best practices. As a Certified Woman-Owned Enterprise, Concord Information Systems offers tailored technology solutions to meet the specific needs of businesses, providing award-winning phone systems and comprehensive IT services, including technical support, consulting, hardware installation, testing, repair, and maintenance. Their commitment to customer satisfaction is reflected in their responsiveness and ease of collaboration.Generated from the website

Hyperwave Information Management is a provider of collaborative business software for enterprise content management. The company s products provide integrated e-learning and web conferencing. Its products include the eKnowledge Suite, eKnowledge Portal, eLearning Suite and eConferencing Suite. The software is designed to provide cross-industry and industry-specific solutions on a fully integrated platform. The company serves more than 300 customers throughout the world and has 600,000-plus users in the public and private sectors. Customers of the company include Audi, Fujitsu-Siemens, Toshiba, Telekom Austria, EADS and Bahn AG. The company also provides training classes and services, such as project management and consulting. Hyperwave Information Management is located in Westford, Mass.

Aspect offers a customer engagement platform that is powerful yet affordable, quick to implement, and easy to keep up-to-date. Including contact center interaction management, workforce management and self-service capabilities, we designed it with a relentless focus on things like reducing effort, increasing usability, connecting disjointed interactions and processes, and simplifying management. And, we make it accessible to customers of all types and sizes in the cloud. Now, there%0Uas no excuse for bad service. Aspect%0Uas unique ability to solve tough problems is based on a long history and experience with thousands of clients. We built the first ACD in 1973, the first WFM solution in 1980, the first dialer in 1981 and the innovation hasn%0Uat stopped yet.