Vovici

Verint is a leading provider of AI-driven solutions designed to enhance customer experience (CX) and drive operational efficiency within contact centers. Their open cloud-native platform automates CX workflows, enabling businesses to lower costs and achieve measurable returns on investment through advanced tools like intelligent virtual assistants and real-time agent coaching.

With a commitment to delivering impactful AI outcomes, Verint empowers organizations across various industries—including banking, insurance, and telecommunications—to improve self-service capabilities, increase agent capacity, and elevate overall service quality. Their innovative solutions have helped clients achieve significant results, such as reduced call durations and improved customer satisfaction scores.

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