Judi G.
12/29/2020
I was in store yesterday to purchase a Phone holder for my car . Only one employee working but did a EXCELLENT JOB multi- tasking 3 customers ... My usual store is not open right now ......
Verizon
Closed
(13)
Photos
318 Montvale Ave Unit B
Woburn, MA 01801
Russell Cellular is an independently operated Verizon Authorized Retailer, specializing in a wide array of mobile devices and services. Their offerings include smartphones, tablets, and wearables from top brands like Samsung, Apple, and Google, tailored to meet the needs of both individual and business customers.
Committed to providing exceptional customer service, Russell Cellular also emphasizes transparency and community engagement through initiatives like RC Cares. They offer various mobile plans and exclusive promotions, ensuring customers get the best value for their mobile technology needs.
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Reviews
3.013 reviewsNick A.
7/9/2025
Customer service was absolutely horrible. Only one person working and trying to multitask but was not helpful at all. Walked out the door and he was probably happy that I left.
Scott B.
5/12/2023
Avoid all Russell Cellular stores. They are not real Verizon representatives. I bought a new Verizon phone from Verizon online with a defective sim card, and Russell Cellular won't look at it or...
Priya M.
3/7/2024
We had to spend close to $3000 just because of their negligence. They are so terrible at responding. Once they have the money and the business they don't care anymore. We are a non-profit...
Janet T.
6/16/2023
Went into store in April 2023 to see if you could really get a phone FREE with upgrade. Sale clerk made me believe that I could get two phone FREE. We turned in our phones thinking I would only...
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