Lester G.
5/30/2018
Great service at the Copley Tumi store! I have used Tumi for years and we can argue about the luggage itself. But what is inarguable is the service I received recently at the Copley store in...
Tumi
$$$$
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(15)
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100 Huntington Ave Ste 20
Boston, MA 02116
Tumi Store at Copley Place in Boston, MA, established in 2006, offers a range of durable and stylish travel accessories. Conveniently situated on the first level of the Gallery, adjacent to Porsche Design, the store provides shoppers with high-quality products for their travel needs.
Customers visiting the Tumi Store can take advantage of validated parking available in the mall's garage, making it easy to access this hub of well-crafted travel gear. With its prime location and reputation for quality, Tumi at Copley Place is a go-to destination for travelers seeking reliable and fashionable accessories.
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Reviews
3.015 reviews
April K.
1/30/2025
Poor customer service. Bought something online. Return policy says you can return items back to the store. We drove all the way here and had to find parking. There was only one salesperson that...
Jeannine B.
7/20/2022
The staff had my bag replaced and ready for me before i headed to the airport on my return flight. Connie was helpful to get me in and out on time with a replacement. Even though the bag failed me...
Guhan M.
3/22/2017
I bought a jacket for $450 in 2015, the zipper completely broke down to the point it is unusable. But hey, they do have a 24 months warranty and a lifetime warranty for defects, I should be good...
Casey W.
2/16/2022
Horrible customer service and if you're needing a repair just go buy another bag from another company and save yourself the frustration!
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