Ty M.
5/27/2025
If you notice, "most" of the bad reviews for these awnings come from people that try to save an extra $500 and not go through an authorized dealer with installers that have been doing this for...
Sunsetter Products
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(114)
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184 Charles St
Malden, MA 02148
SunSetter Products is one of the largest manufacturers of deck and patio awnings in the United States. Hundreds of thousands of customers use SunSetter s manual and motorized retractable awnings. This large production volume, coupled with the fact that all SunSetter products are assembled in the U.S. and shipped directly to the customer, allows the company to purchase components cheaper, deliver finished products quicker and pass the savings to the customer. Other products available from SunSetter include EasyShade Solar Screens, outdoor furniture, flagpoles and other yard products and awning accessories. Headquartered in Malden, Mass., SunSetter Products distributes its products through a worldwide dealer network.
Reviews
1.5114 reviews
Marilynn H.
10/11/2025
We bought and paid for professional installation of a sunsetter retractable awning for my 96-year-old mother. Almost a year to the day we finished paying for it, we have problems. When it was...
Nancy Y.
9/9/2025
To be honest, I love my Sunsetter awning. It's their customer service and attitude once you have the awning. After having it 5 years, it developed a rip parallel to a bracket; which is a known...
Angie T.
6/13/2025
I wish there were zero or even negative stars. The amount of time I have wasted trying to get a simple part to replace a broken bushing has been amazing. They want you pissed off! First call was...
Thomas O.
4/25/2025
The basic non-motor product is good in itself. My motorized awning went out after almost 2 years and no warranty (ONLY IF YOUI USE THIER PROFESSIONAL INSTALLATION COMPANY $$$). And they advertise...
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