I am shocked to see all the negative reviews, My wife & I just bought a new Edge here and I thought they were great. From the manager that greeted us at the front door to the finance people, All...
Stoneham Ford
(91)
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Their service department is horrible. The Service advisor was acting like I was wasting his time. My truck has been burning executive oil and stalling out. I've brought it in multiple times and...
UPDATE: I did speak to Steve, their service manager, to provide feedback and received a better experience chatting with him. I've never had a worse experience as a customer... I purchased an OEM...
I have an Fusion that needed to come in for a factory airbag recall. I called and left a message on a Saturday no big deal I know I'd probably get a call back the following Monday. Nope. A week...
I had to take my car to a Ford dealership because of a recall. I made an appointment, and was told by corporate that I would get a rental (Dealers are pre-approved for up to one day for a...
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