Holly K.
10/4/2024
The Starbucks was slammed since options in this terminal aren't exactly plentiful. I ordered through the app, which is definitely the way to go to skip the line. I ordered a pumpkin cream cold...
Starbucks
$$
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(41)
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1 Harborside Dr
East Boston, MA 02128
Starbucks is a globally recognized coffee company that emphasizes fresh flavors and a commitment to customer satisfaction through its rewards program, offering new members a free handcrafted drink with their first qualifying purchase. The company also collaborates with brands like FARMRio to create exclusive merchandise inspired by diverse cultures, enhancing the customer experience beyond just coffee.
In addition to its extensive beverage menu, Starbucks provides customization options for drinks, including no extra charge for various nondairy milk alternatives. The company fosters a welcoming environment, encouraging customers to enjoy free refills of hot and iced brewed coffee or tea during their visit.
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Reviews
4.041 reviews
Tiff W.
4/18/2025
The customer service here leaves a lot to be desired. You know that awkward moment when you're at the register and several employees walk back and forth behind the counter acting like they don't...
Eva G.
3/5/2024
LOOOONNNNGGG slow lines. No one even picked up these drinks sitting on the counter!!!! was in line for at least 20 minutes. It's not good to see that people order ahead of time and they aren't...
Emil C.
5/7/2024
I caught a morning flight out of Gate B11. This particular location was next to Gate B17. I stopped here for some coffee along the way to my gate where I found yet another Starbucks! Per the...
Joseph D.
4/29/2024
There's always only one person making drinks and 2 to 3 people cleaning the place. I don't understand why customer service isn't first and then you clean when it's not busy. Staffing issues here...
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