Tiff W.
4/18/2025
The customer service here leaves a lot to be desired. You know that awkward moment when you're at the register and several employees walk back and forth behind the counter acting like they don't...
Starbucks
$$
Open
(40)
Photos
1 Harborside Dr
East Boston, MA 02128
Starbucks is a globally recognized coffee company that emphasizes fresh flavors and a commitment to customer satisfaction through its rewards program, offering new members a free handcrafted drink with their first qualifying purchase. The company also collaborates with brands like FARMRio to create exclusive merchandise inspired by diverse cultures, enhancing the customer experience beyond just coffee.
In addition to its extensive beverage menu, Starbucks provides customization options for drinks, including no extra charge for various nondairy milk alternatives. The company fosters a welcoming environment, encouraging customers to enjoy free refills of hot and iced brewed coffee or tea during their visit.
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Reviews
4.040 reviews
Holly K.
10/4/2024
The Starbucks was slammed since options in this terminal aren't exactly plentiful. I ordered through the app, which is definitely the way to go to skip the line. I ordered a pumpkin cream cold...
Eva G.
3/5/2024
LOOOONNNNGGG slow lines. No one even picked up these drinks sitting on the counter!!!! was in line for at least 20 minutes. It's not good to see that people order ahead of time and they aren't...
Mariko D.
7/30/2025
Would rate a 0 if I could. Lady who was working there did not greet or acknowledge me despite being the only customer in line. So i place a mobile order. She then asks if i just placed a mobile...
Rachael K.
7/26/2025
This is literally the worst Starbucks I've been to. The staff stand around in a group and ignore the customers and the orders. I was the only one in line and it took them over 10 minutes to make...
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