Southwest Day Spa

Upon walking in to Southwest, I was immediately greeted and welcomed into the establishment with a smile and an offer for refreshments. Most places, I find, have you sit around uncomfortably...

Very poor customer service and experience. They are very hard to get hold of; barely answer the phone or emails. I tried to reschedule the appointment multiple times by calling, texting and...

Horrible and unprofessional experience with customer service (Maria G.) in setting up the appointment and I'm so glad I did not schedule. I was interested in two particular spa treatments and as a...

More hassle than it's worth My friend and I bought a Groupon for massage, facial, mani, and pedi. We should have read the fine print because it's only available to be used Monday-Thursday so she...

My boyfriend booked the massage, mani, pedi, and facial special for us on Groupon. We thought we scored a great deal based off the positive reviews but unfortunately we had a bad experience. We...