Service Management Group

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Website
65 Franklin St Ste 200
Boston, MA 02110
+1 (617) 501-3544
https://smg.com

Service Management Group (SMG) specializes in Unified Experience Management, providing brands with expert insights and consulting services to enhance brand, customer, and employee experiences. Their AI-native platform, Ignite, empowers businesses to transform insights into real-time actions, driving continuous improvement and measurable financial gains.

By prioritizing early customer involvement in experience design, SMG helps brands gather critical feedback and refine their offerings, ensuring that decisions are data-driven rather than based on assumptions. With a focus on collaboration and actionable insights, SMG supports companies across various industries, including retail, hospitality, and consumer packaged goods, to foster stronger loyalty and business growth.

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United States›Massachusetts›Boston›Service Management Group

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