Service Excellence Research
Service XRG is a leading service excellence research group based in Groton, Town of, MA. With over 20 years of experience, they provide leaders with a roadmap to enhance customer retention, reduce delivery costs, and drive business growth.
By offering customized reports and insights, Service XRG helps organizations prioritize and achieve their most important service outcomes, including making customers successful, improving support levels, increasing service delivery capacity, retaining customers, and expanding revenue opportunities. Their practical expertise and research-based approach make them a trusted partner for companies aspiring to achieve service excellence.
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