Nathaniel D.
7/3/2025
I called Donna Riley this afternoon before a long weekend and she was incredibly helpful! She was bright, kind, engaging and a pleasure to deal with. Thank you very much for a wonderful customer...
Safety Insurance
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(153)
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20 Custom House St
Boston, MA 02110
Safety Insurance Group provides private passenger automobile insurance in Massachusetts. The company also offers property and casualty insurance products, including commercial automobile, homeowners, dwelling fire, umbrella and business owner policies. The company s commercial automobile insurance covers vehicles used for business purposes, including business-owned private passenger vehicles, trucks and fleets of vehicles. Safety Insurance Group operates exclusively in Massachusetts through its insurance subsidiaries, Safety Insurance Company and Safety Indemnity Insurance Company. The company has relationships with more than 600 independent insurance agents in nearly 750 locations throughout Massachusetts. Safety Insurance Group is headquartered in Boston.
Also at this address
Reviews
1.5153 reviews
Marc F.
10/28/2025
I had been a safety customer for over 10 years, in early August the windshield in one of my cars got cracked, started the claims process. It took over two months and they argued about every nickel...
Liam M.
9/2/2025
I have been with safety for 10 years now and have paid tens of thousands in premiums. For the first time in 10 years I submitted a claim for a simple $60 windshield repair. It was rejected....
Lucy S.
10/15/2025
Terrible communication. Rises premium only because they can. No claims in the past ten years.
Patricia A.
10/18/2025
Its been weeks maybe months now. NOT a word from the adjuster since he was stating that I was "PRESEUMED AT FAULT" FOR just Changing lanes. He has Not contacted me to say what the resolve was nor...
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