Mike G.
12/2/2018
Simple the best service dept and techs!! The igniter on my pellet stove failed and I had no heat. Called for service and they had a tech at my house within hours! Part had to be ordered and was...
Royal Fireside
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(25)
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149 Uxbridge Rd
Mendon, MA 01756
Royal Fireside in Mendon, MA specializes in providing dependable stoves, fireplaces, and service for gas, wood, and pellet heating options. They offer a wide range of stylish fireplaces from leading manufacturers, thoughtfully designed and expertly crafted to enhance the look of any home.
With a focus on customer involvement and satisfaction, Royal Fireside works closely with clients to achieve their desired fireplace design. Whether it's a gas, wood, or pellet fireplace, they offer innovative solutions to meet individual heating and aesthetic needs, ensuring a warm and inviting atmosphere in every home.
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Reviews
3.025 reviewsMichael P.
3/31/2025
Royal Fireside came out to check on my gas fireplace that would not stay lit. Recommended a valve refurb kit and was able to order and install within 3 weeks (2 weeks ahead of schedule). They...
John W.
4/22/2023
Very responsive, delivered on time and always places the pellets where you ask. I purchased my stove from them also and love the product.
Katelyn C.
11/14/2024
The customer service here is horrible. The woman in the front office is incredibly rude and defensive in regard to their mistakes. There are other reputable places to do business with, echoing the...
Laurie T.
3/2/2023
Just let the guy in and he had an attitude as soon he walks in. I can see why people mentioned bad customer service. Last guy that came a couple years ago was nice and did a good job though.
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