National Grid

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170 Medford St
Malden, MA 02148
+1 (781) 388-5000
https://www.nationalgridus.com

Nestled in the heart of Malden, MA, National Grid stands as a reliable pillar in the community, providing essential electricity services to residents and businesses alike. With a strong presence in the region, this electric utility company ensures that homes are illuminated and workplaces are powered, contributing to the smooth functioning of daily life.

As a key player in the energy sector, National Grid in Malden, MA, is dedicated to delivering top-notch service and maintaining the infrastructure that keeps the lights on. Through a network of power lines and substations, this company plays a vital role in meeting the electricity needs of the local population, fostering a sense of security and convenience for all who depend on its services.

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Reviews

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1.0137 reviews
Gloria M.
5/22/2025

I am very happy to say I received great customer service from National Grid this week. There was a gas leak in our home after installation of a new gas hot water heater. I called and got MA...

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Maggie W.
6/11/2025

National Grid is hands down the worst service I've ever dealt with in the U.S. Every time I call, the average wait time is 40 minutes. I scheduled a reconnection appointment a week in advance, and...

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Jeffry D.
5/4/2025

Terrible, they left us without power at our campsites for days, DISABLED Veterans, People with disabilities, people with cpap machines. The Supervisor was arrogant, I called the Mass Department of...

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Katie B.
8/6/2025

Worst customer service, cannot get in touch with anyone and forget about their online portal, what a nightmare just to pay a bill

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Linda G.
4/7/2025

Trying to set up new construction service (for Eastham, MA) has been a nightmare! I have spoken with so many reps, it feels like I am going round and round in a circle. One rep even told me that...

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