I am very disappointed in this franchise today. My son rented an instrument through them and after one school year, we decided to turn it in and purchase a lighter version. (He has some low muscle...
Music & Arts
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This place is straight garbage. We're in talks about switching the company the school uses for rentals because of these issues. Got the instrument, a violin, in about a week. It's been 4 weeks,...
I requested instrument repair & cleaning for my kid's flute. I have IMA insurance so I don't need to pay for it. After 3 weeks , I got it back and found the flute doesn't work well. My kid's...
Horrible service! Do not rent from them! I was lied to several times by the manager "Joe." My daughter had been renting an oboe for a year, and I returned it. I spoke with Joe before I mailed it...
This store has very bad customer service. After purchasing an instrument from Music & Arts, I was told by a customer service rep at their call center that I the rental coverage on the clarinet...
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