mindSHIFT Technologies - a Ricoh company

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307 Waverley Oaks Rd Ste 201
Waltham, MA 02452
mindSHIFT is one of the largest IT outsourcing and cloud services providers, serving small and mid-size businesses for more than 15 years. While our size gives you comfort that we'll be here for the long haul, we also know that you demand and deserve great service and responsive support. That's why, with mindSHIFT, you'll get everything you need from an IT outsourcing and cloud services provider at the right price. At mindSHIFT, we're about keeping you up and running, resolving problems quickly, providing personal attention and providing you with reliable IT support when you need it.

Reviews

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1.06 reviews
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Joop K.
6/30/2011

MindShift appears to be a company run by insurance people. As soon as the contract is signed, you supposedly have an account manager who is doing your bidding and helping you with your IT needs,...

E R.
10/10/2023

This company absolutely sucks - do not use them if you want your email to work. Do use them if you want to waste hours and days of your time trying to save your business from disaster.

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Chris B.
11/1/2018

Hi, Please, if you are a business, take your IT needs elsewhere. The staff is polite, but a little condescending ( they will assume it is user error and ask you if you are using "edge" ad...

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Pat H.
7/25/2016

I've been a mindSHIFT customer since 2007. Since day one mindSHIFT's support has been almost nonexistent. As i write this review I'm 31 minutes on hold, trying to find the status of trouble...

Alma K.
5/13/2019

If you are a small company looking to outsource your IT to this provider please do not waste your time. I dealt with Roy Buzon who told me that they do not send their representative to the field...

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