Middlesex Savings Bank

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50 Chestnut St
Needham, MA 02492
It is my pleasure to welcome you to the Middlesex Savings Bank web site. Whether you are a potential, new, or long-time customer, we hope you find the site informative and easy to navigate. Middlesex Savings Bank, with assets of nearly $4 billion, 31 branches, and 5 business-lending centers, is one of the largest and strongest banks in Massachusetts. We are also a mutual form of institution, that is, one without stockholders. We cannot be acquired and are firmly committed to remaining independent. We offer a full range of products and services to meet the financial needs of consumers and businesses. This includes various checking, savings, loan, and investment products for individuals and households as well as commercial checking and savings, cash management, commercial loans and mortgages, and lines of credit for small and medium sized businesses. In addition, we offer convenient access to your accounts through our branch network, online banking, telephone banking, and thousands of ATMs with our own as well as through the SUM ATM network. We are more than products and facilities, though. We focus on providing personal attention and excellent service to all of our customers. Yes, many banks make this claim. But our customer loyalty and testimonials, which we never take for granted, lead us to believe that our commitment to outstanding service is one of the important differences between our bank and other financial institutions in the marketplace.

Reviews

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2.010 reviews
Leigh I.
8/24/2014

I have been a customer for almost 4 years. My first account was a construction mortgage and I added various other accounts over the years. With my construction loan, MSB in Natick walked me...

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Steve O.
9/9/2024

The bank is extremely aggressive in applying insufficient funds fees (NSFs). I have even had NSFs applied when I have had plenty of money in my account. They have no desire to correct this...

Justin F.
7/1/2022

I highly recommend you use another bank. A piggy bank is even better. If your into fees and slow customer service by all means. I loathe this bank

Christina N.
1/21/2021

I went into the Needham branch today with questions regarding a check to cash for a significant amount of money. The check was from Middlesex Savings Bank. I spoke with Pearl who could not have...

J D.
12/7/2018

For the past two months I have tried to deposit checks with their new ATM machines and each time, the ATM rejected the checks. They scanned in fine (when you review the deposit, it shows the...

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