Metro Credit Union - Boston - Massachusetts Avenue

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1071 Massachusetts Ave
Boston, MA 02118
+1 (877) 696-3876
https://www.metrocu.org
Metro Credit Union is the largest state-chartered credit union in Massachusetts, with over $3.4 billion in assets. Metro provides a full range of financial products like checking accounts, savings accounts, personal loans, mortgages, vehicle loans, commercial loans, retirement planning, and more. Metro serves more than 220,000 members in MA and NH, as well as employees of over 1,200 companies through its Metro@work program. Founded in 1926, Metro operates branch offices in Boston, Dorchester, West Roxbury, Burlington, Chelsea, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, and Tewksbury. Mass Ave has a coin counting machine, drive-thru ATM and teller, Medallion Signature Guaranteed, and a notary.

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Reviews

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2.036 reviews
L D.
9/2/2025

GREAT BASIC BANK. Great CD interest rates, fees etc are much better than BOA. I was able to walk in and get a new debit card when mine stopped working because the chip failed. Fast and easy. BUT-...

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Nicholas P.
7/29/2025

Worst bank ever dealt with. Mechanical voice made us wait 4 hours for a human and it never happened. Call back butoon didn't work, hung up. you might as well go out of business because no one can...

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Lynn H.
5/7/2025

I kept my account with them for a while, but I ran into some substantial customer service issues eventually and found better rates elsewhere. Even after closing my account with them, I continued...

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Anthony A.
8/17/2024

Brought all my paperwork including statements, Metro Card, and my ID but still had a difficult time closing my account. Just glad to be rid of them at this point. BTW they do charge $15 to close...

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Meaghan R.
9/11/2024

Absolutely Horrible Company to deal with. I have spent countless hours trying to get ahold of them on the phone. When I can finally get through to a real person- each person tells me something...

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