Cindy H.
10/4/2025
The workers were so helpful and friendly. I wish I could have got the names of all of them but keep up the good work! You made our experience so nice!
Massachusetts Bay Transportation Authority
(374)
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10 Park Plz Ste 3910
Boston, MA 02116
The Massachusetts Bay Transportation Authority (MBTA) provides a comprehensive network of transit services throughout the Boston area, including subway, bus, commuter rail, ferry, and paratransit options. With various service alerts and trip planning resources, the MBTA aims to facilitate seamless travel for residents and visitors alike.
Offering diverse fare options, the MBTA caters to a wide range of travel needs, from local bus rides to commuter rail journeys. The agency is committed to enhancing the transit experience through sustainability initiatives and continual improvement projects.
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Reviews
2.0374 reviewsChristian W.
10/7/2025
Update the transit app. Let users know when the bus is late Let people know why the bus is late Let people know it's still arriving despite it being late Let people know if the bus is simply not...
Mdhdh 7.
9/9/2025
I moved to East Boston in 2019, and the Blue line was by far the best line available. Consistent, on time and reliable. Ever since they closed the line for a few months 2 summers ago, it has been...
Philippe C.
9/30/2025
Impossible to get accurate information in a timely manner. You can't even find out where a given ferry terminal is located if your life depended on it. I even called and asked for information from...
Alex L.
10/25/2025
the green line is never running normal. the conductors are beyond rude. the worst public transit i've ever seen. horrible is an understatement
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