Mass Bay Credit Union

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147 W 4th St
S Boston, MA 02127
Mass Bay Credit Union is a local, not-for-profit, full-service financial institution. As a not-for-profit, we are able to help our members with their financial needs using a truly kind and uncompromised approach. We are people helping people.

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3.08 reviews
J W.
7/2/2025

I recently started moving some of my business to Mass Bay from a national bank. I've experienced great attention to detail and customer service generally, plus Mass Bay offers better products...

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Omar A.
8/5/2025

Fast turn around time. That said, they are not friendly. Especially Maureen the manager very condescending. They do a credit check that might compromise your score then reject you when they could...

melissa m.
1/3/2025

I was referred thru the mass save program. Horrible experience. Maureen is a very rude and condescending. She denied without even requesting information. Seems as tho she didn't want to process my...

Acme Y.
4/18/2024

Just got an auto loan from MBCU. Maureen V. made the process a breeze. She was on top of everything. She followed up through emails and phone calls on a timely manner. She explained everything...

Katie G.
8/22/2023

If you would like to sit on hold for an hour or more any time you call to ask a simple question, than this is the bank for you. They gave me a debit card and told me I had to call a separate...

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