JCPenney Optical

I have gotten my glasses from there for Several years. Fair prices. Good service and most importantly the glasses do what I need them to do

Customer service is terrible - 3 weeks, no glasses. Rude receptionist. Left 4 messages (they never answer the phone but promise to call back) No call back no glasses yet

When visiting JCPenny,patrons are coming from one end of the mall from Macy Store, JCPenny has locked their doors, and we have to go through back stair way up two flight of stairs, though dark...

Don't go here for glasses, it was the worse shopping experience of my life. I went there to get lenses, problem was they were not passable according to the guy I called to see if they were done,...