Iblogix

Zappix Inc, based in Burlington, MA, specializes in digital engagement solutions that enhance customer experiences across various industries, including healthcare, retail, and finance. Their innovative products, such as Digital Outreach, Digital Self-Service, and Digital Agent Assist, aim to reduce costs, automate workflows, and empower agents through advanced technology. By leveraging their Visual IVR and Robotic Process Automation capabilities, Zappix enables businesses to improve customer satisfaction and operational efficiency. Their solutions facilitate seamless interactions, allowing customers to access services conveniently while optimizing agent productivity and reducing average handling times. Generated from the website

ClickSoftware is one of the leading providers of mobile workforce management and service optimization solutions. It has been operational for more than 15 years. The company serves the telecommunications, utilities, home appliances, office equipment and multinational industries. It assists with meter reading, periodic inspection, construction, and preventative and infrastructure maintenance. The company specializes in demand forecasting, capacity and tactical resource planning, rostering, scheduling and execution operations. ClickSoftware s consulting services include service operation reviews, optimization tuning scheduling, geographical coverage analysis, system health checks and service change management. It has partnerships with Microsoft, Accenture, AMT-SYBEX, Diabsolut, IBM Global Services, Ideo and MapInfo Corporation.

Rocket Software is a software product development firm that serves original equipment manufacturer software and hardware vendors. Its clients include IBM, RSA Security and Microsoft. The company s product list includes more than 60 software applications. Rocket Software maintains and supports contracts with independent software vendors. It serves clients in the banking, insurance, telecommunications, health care, pharmaceutical, transportation, energy, agriculture, heavy and light manufacturing, retail and chemical markets. The company additionally provides products and services to the local, state and federal governments. Founded in 1990, Rocket Software sells products under the RecoveryPlus, Fast Table Refresh, FastAudit, Rapid Database Refresh, and Database Backup and Recovery brands.