Hertz Car Rental - West Springfield - Riverdale HLE

Gal is unprofessional and Rude! Rentals are ridiculously confusing and when I asked a simple question she said I was free to go to Enterprise! I will indeed Took 15 minutes for paperwork only to...

Went I went to the office, the woman that helped me was kind, helpful, respectful, and accommodating. However, they do not seem to have a working phone system. It didn't matter what time I called,...

The two guys I dealt with today were professional, quick and accommodating. I also witnessed a few ladies being quite ornery to them and they both handled it with grace and ease. I'll be renting...

Terrible service when I call for insurance extension. The young lady off the back told me that since the car was late I had to pay out of pocket. So I did her job call the adjuster and there was...

My family recently rented a vehicle from Hertz West Spfld Ma. A 10 am pick up was confirmed. We arrived at 9:45 am and did not receive the vehicle until 11:15 am. We were told it needed to be...