Hanover Lock and Safe

Exceptional customer service- I recently had a lock put in that I was not happy with and Matt took the time to make sure he understood what I wanted with clear communication and swap it out - no...

Have been continuously calling for over 1 month asking for help with a safe. No response other than we have been really busy. Asked if I should contact someone else and was told that I should...

Matt and team was friendly and knowledgeable. They promptly resolved the issue with my lock. They patiently took the time to explain what to be careful of. Highly recommend.

Needed a Schlage lock rekeyed and they were able to do it on the spot. Fast, knowledgeable, efficient service at a very reasonable price. Couldn't ask for much more than that.

I've been using them for years. And they are good at what they do, but there customer service is sub par. Bordering on rude.