In this day and age when customer service is essential to keeping your brick and mortar business afloat I suggest the folks at Gordon Optical take heed. I speak particularly about the woman who is...
Gordon Optical
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Gordon Optical, established in 1935 and located in Lexington, MA, is a family-owned optical store known for blending tradition with innovation to meet diverse eyewear needs. As licensed opticians, they provide an unmatched selection of top brands, offering everything from prescription eyeglasses to specialized sports glasses, all crafted with quality and efficiency in mind.
Committed to enhancing the customer experience, Gordon Optical streamlines the process of acquiring new glasses by billing directly through insurance companies, ensuring a hassle-free service. With a strong focus on community engagement and a dedication to excellence, they have been recognized with the Lexington Readers' Choice Award every year since 1998.
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