Genesys Telecommunications Lbs

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58 Ridgewood Rd

Concord, MA 01742

+1 (650) 466-1100

https://genesys.com

Genesys Telecommunications is a leader in AI-powered experience orchestration, providing comprehensive contact center solutions that deliver personalized experiences at scale. Their offerings include Genesys Cloud CX for contact centers and Workforce Engagement Management (WEM) solutions, designed to enhance employee efficiency while optimizing customer interactions.

Serving various industries such as banking, healthcare, retail, and government, Genesys focuses on transforming customer experiences through innovative cloud architecture and intelligent automation. With a commitment to continuous innovation and a robust partner ecosystem, Genesys empowers organizations to leverage purpose-built AI for enhanced engagement and operational excellence.

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