Geek Squad

I've had two interactions with Geek Squad -- one on the phone and one at our house. Both were excellent. The online tech was able to talk me through the problem, and found the solution...

They have had my laptop for going on 3 weeks now with no clear answer on when I am to get it back. It is being fixed under the year warranty as it is less than 6 months old, they decided to wait...

I am disappointed in the service here. I usually aspire to live by that "if you don't have anything nice to say, don't say anything" rule, but perhaps a negative review will give these guys the...

Just called for help with my entertainment system. My husband had called them before when we first set up our TV. Though I gave them all our details (address, his phone number, his name) they...

I purchased a protection plan on two laptop computers in December 2012. In June 2013 on of the computers hit the floor and the charger receptacle port was damaged when a plastic piece fell out....