Focus Care
Focus Care, based in Woburn, MA, specializes in in-home and virtual health assessment solutions for health plans and physicians' offices. With over two decades of experience, the company is dedicated to improving member engagement, enhancing individual care, and increasing revenue for its clients through a comprehensive range of services.
Utilizing a proprietary NCQA certified patient assessment tool, Focus Care ensures the highest standards in health and wellness promotion while effectively managing call center operations and member engagement. Their approach is centered around emotional intelligence, achieving impressive outcomes such as an 85% HRA conversion rate and a 95% member satisfaction rate.
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