Florence Savings Bank

I can't say enough good thinks about FSB. All those other banks out there say that they want to treat you like a person, but FSB actually does. When you call, you get a human being. IMMEDIATELY....

Florence savings bank in Florence Branch the manager is very unresponsive.plus Courtney crus and Emily very un professional never gave me a call back on important trust docs.and I told them very...

My wife and I make an appointment (such being required here) to open a checking account at this branch. I'm on hold for 13 minutes before someone takes my call, but eventually an actual voice...

Over the years i noticed an uneasiness at the Northampton branches between management and customers. I rarely went to the bank for my parent but oddly every visit was a mixed experience from...

Dealing with Arlene Bensch was one of the WORST experiences I've ever had. She's rude, impatient, defensive, and yells at you whenever you ask a question. And based on the information my real...