First Citizens' Federal Credit Union

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66 Falmouth Rd
Hyannis, MA 02601
+1 (508) 771-4441
http://www.firstcitizens.org

First Citizens' Federal Credit Union is a small, friendly financial institution serving Cape Cod and the South Shore, catering primarily to individuals and a growing number of small businesses.

Specializing in car loans and serving customers in close proximity to local car dealerships, the credit union also provides services to Cape Cod Hospital and its employees.

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Reviews

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1.57 reviews
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Dan R.
2/19/2016

Today I stopped in at this First Citizens' bank to past in some documents we had for automatic withdrawal on an account. When I walked in the bank was empty and the cashier greeted me. She...

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Jarrad J.
8/5/2025

Very rude and deceptive loan department. Inaccurate information and a charge having nothing to do with my actual loan caused my credit score to go way down. I would not advise using this bank....

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Beverley R.
6/23/2025

I wish I could give this bank a zero. I've been a loyal customer of First Citizens FCU for almost two decades, but unfortunately, they haven't improved their customer service.

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Jessica V.
4/8/2025

This review is for the Orleans, Ma location. actually, the online help portal as well. I used the online exchange for a trip my daughter is going on. Back on March 18 or 19 I filled out the online...

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Jean D.
9/25/2023

Worst bank ever. Beware!!! They love putting late payments on your credit report. Communication in non existent with this bank. Stay way.

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