Extra Space Storage

I've had a space in this location for several years. The past ~2, Yulia in the office has been outstanding solving problems. It's unclear why rates would double from a contract rate, or, why...

And now this year's increase is SIXTY PERCENT. If possible I would lower the rating to zero stars. The woman there claimed that "they might be able to change things but won't be able to get back...

Update - they lowered my rate almost back to what I was paying for when I started. Still pretty lame to try and increase rates out of the blue and for no good reason. Still waiting on a bathroom...

Staff are great, very responsive, but the elevators were down when we moved in and down again when we moved out. Completely unreliable costing me hundreds extra in mover fees. I'd look elsewhere...

Loves meeting the woman in the office. She was super helpful and patient with our 3 kids. However, there is no bathroom if the office is not open. So basically don't do a lot of work outside...