Eversource Energy

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300 Cadwell Dr
Springfield, MA 01104
+1 (800) 286-2000
https://www.eversource.com
Western Massachusetts Electric Company is a distributor of electricity in western Massachusetts. It is a subsidiary of the Northeast Utilities System, based in Berlin, Conn. Northeast Utilities is a Fortune 500 energy company that provides a full range of energy products and services to residential and business customers. Western Massachusetts Electric Company delivers energy to more than 200,000 residential, municipal, commercial and industrial customers in 59 communities throughout western Massachusetts, which includes Hampden, Hampshire, Franklin and Berkshire counties in Massachusetts. Its distribution network includes nearly 3,000 overhead pole miles and more than 900 underground line miles. Its easy-to-use automated phone system processes calls quickly.

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1.0187 reviews
Frederic D.
8/24/2025

James from Eversource came to our Suffield, CT neighborhood last night at 7:30 PM after we reported a power outage. He couldn't fix the problem but assured us that a generator would be delivered...

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Susan M.
7/29/2025

Hello, I am currently on a payment plan for my gas bill. My records did show that I was down to an almost a zero balance on my gas bill-1 pymt left!--, yet on that last payment a few months...

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J M.
8/22/2025

The worst conglomerate next to the comcast & oil companies. Should be called neversource due to their repeated negligence and price gouging. Anyone wanting to start a class action lawsuit against...

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Ignacio M.
9/9/2025

Would love to get an answer from eversource about their business tactics when it comes to the mostly minority and poor people of the whole state, Bridgeport, Hartford, and Waterbury? Recently I...

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Anthony B.
10/21/2025

Can't even pay them without difficulty. Hours upon hours wasted. They have resources, why not shine at customer service instead of failing abysmally.

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