James R.
11/25/2018
I got an email from Enterprise Rent-A-Car in West Springfield stating that "100% customer satisfaction is our priority and we strive to exceed our customer's expectations." Below was my response...
Enterprise Rent-A-Car
Open
(22)
Photos
1053 Riverdale St Ste B
West Springfield, MA 01089
Need a rental car in West Springfield, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Springfield location today.
Also at this address
Reviews
2.522 reviewsTyron S.
7/7/2025
Very disappointed with enterprise. Been renting from them for years. Today for some reason they need all kinds of verification. I never needed any of that before. Staff was not helpful at all....
Jackie G.
12/23/2024
I actually left my review after contacting corporate customer service about my experience. I was told the are manager would reach out to me within 48 hours. I still have not heard anything....
Jackie G.
12/11/2024
I have been an Enterprise costumer for 25 years, before I owned my first car. This was the worse customer experience I ever had. The Assistant Manager Ken was horrid. I was in a car accident on...
Kevin B.
3/7/2023
This location has horrible customer service. I called to see if they had a mid sized suv to get into for my insurance claim. When I arrived they tried to put me into a small Ford suv that was...
Owner verified
See a problem?
You might also like
Partial Data by Foursquare.