Enchanted Fireside

When we decided to look into a pellet stove to lower the cost of heating for the winter, my first choice was Enchanted Fireside. We had very good luck with them at my old house in Millbury when...

Bought out gas fireplace from Enchanted Fireside many years ago for our large great room. Heats up our great room quickly so we don't have to raise the heat in our first floor as high. Love the...

Do not do business with Enchanted Fireside. They are the worst. The customer service is horrible. We have spent so much money at this business and they could care less about taking care of loyal...

We had a terrific experience at enchanted. Norman was our sales rep. He was knowledgable and informative. He answered all questions confidently. We got our insert as ordered as promised. Timing...

If I could have given them -4 stars I would have! Called them for service on a pellet that the igniter stopped working so the stove didn't work. This is a 30 minute repair, tops to replace the...