The installation team of our new laminate flooring worked hard and did a good job. The issue we have and the main reason we have a difficult time recommending Empire is the customer service. We...
Empire Today
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Empire Today offers a wide range of flooring options, including various types of carpets, laminate, hardwood, vinyl, and tile, catering to both residential and commercial needs. They emphasize features such as pet-friendliness, stain resistance, and eco-friendliness across their product lines.
With a commitment to customer satisfaction, Empire Today provides in-home estimates and a low price guarantee. The company prides itself on its extensive selection and quality service, ensuring clients can find the perfect flooring solution for their spaces.
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Reviews
The worst company, i dont think the reveiws on their website is accurate. From the salesman right down to scheduling the install was horrendous. The customer service staff all have different...
After 3 weeks of asking for a written quote, I finally got a, "We really don't do written quotes, just verbal ones," from Eddy/Freddy??? in customer service. That should tell you all you need to...
I ordered luxury plank flooring from Empire back at the beginning of June 2025. I am located in Spencer MA. The installation began on June 19 and today is July 13 and it's still not complete after...
Carpet is fine but unless you are going to watch them the entire time you aren't safe and cannot trust them. They went in a room they had no business going into, made a mess and stole cash....



