I have found it very difficult in Western MA to find a Dunkin' Donuts where I can get both good service and good coffee. I think that I finally hit the jackpot with this Dunkin'. The staff here...
Dunkin'
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I was harassed by staff and was told to "shut up" by new employee Raul. I am certain he was going to say "shut the f** up" but cut himself off after saying "shut up." Tried saying my payment...
Slow service. Waited in the drive through for 15 minutes to even get our order taken. We were third in line. Then pulled up and it took several minutes for them acknowledge us. In response to...
This place has gone downhill really fast and stayed there. 15 minutes for a coffee this morning, not untypical. They don't get new staff up to speed, there's one or two people who hustle, and I...
Awful service. Awful food. Bad way to start a new year. "We ran out of eggs" Really? I asked for a pump of peppermint mocha swirl and got ..... who knows. Dirt? I generally go to a different...





