Customer Experience Pros Association

401 Edgewater Pl Ste 600
Wakefield, MA 01880

The Customer Experience Professionals Association (CXPA), based in Wakefield, MA, is dedicated to advancing the practice and profession of customer experience. Through various initiatives, including the Proven Business Impact case study program, the association offers valuable resources and support to its members and the broader CX community.

With a team of experienced professionals, CXPA provides educational opportunities, certification programs, and regional connections, fostering collaboration among customer experience practitioners worldwide. The association is committed to delivering value to its members while navigating the evolving landscape of customer experience management.

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