Covenir

Covenir is a leading provider of insurance business process outsourcing (BPO) services based in Worcester, MA. They offer a wide range of capabilities, including first notice of loss (FNOL), claims processing, customer support, product sales, underwriting support, and more. With a focus on delivering a simple and efficient customer experience, Covenir seamlessly executes their clients' business vision while they can concentrate on future growth and innovation.

As a trusted partner for established carriers, MGAs, and insurtech startups, Covenir's fully trained and experienced team provides frontline services, including insurance call center support and production advisors. They also offer premium services, customer communications, and back-office support, utilizing a virtual mail room to modernize communication processes. With their deep understanding of the insurance industry, Covenir creates custom solutions for every business function, ensuring a personalized and effective approach for their clients.

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