Consumer Assistance Council
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Consumer Assistance Council, based in Hyannis, MA, is a non-profit organization dedicated to assisting consumers with various types of purchase-related issues. Whether the concern arises from a local business, a national corporation, or an online transaction, the council offers support and guidance in resolving complaints.
With a team of trained counselors available to provide advice and facilitate mediation, Consumer Assistance Council aims to empower consumers by helping them navigate the process of filing complaints with the Massachusetts Attorney General's Office. Through collaboration with the AG's Office, the council handles a wide range of complaint areas, ensuring a comprehensive approach to consumer protection.
Besides addressing individual complaints, the council also conducts community education initiatives, offering free programs to raise awareness about identity theft, cyber scams, and other consumer protection issues. By equipping consumers with knowledge and resources, Consumer Assistance Council strives to promote a fair and transparent marketplace for all.
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