Consumer Affairs & Bus

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1000 Washington St Ste 810
Boston, MA 02118
The Division of Insurance (DOI) in Boston, MA is an official government organization that monitors the solvency of insurance licensees and promotes a healthy marketplace for consumers. They provide accurate and unbiased information to help consumers make informed decisions and intervene on behalf of those who have been victimized by unfair business practices. The DOI administers laws pertaining to insurance consumer protection, including licensing insurance companies and producers, reviewing rates and forms, and coordinating the takeover and liquidation of insolvent insurance companies. They also investigate and enforce state laws and regulations, as well as respond to consumer inquiries and complaints.

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