Conceptual Technology

Ironsides Technology, based in Westford, MA, specializes in advanced production management solutions, primarily through its Automated Productivity Analytics (APA) module. Their technology provides real-time visibility into production processes, enabling organizations to optimize efficiency, ensure compliance, and enhance overall decision-making through detailed data analysis. With offerings like the Nor'Star module, Ironsides focuses on reducing risks and improving job turnaround times by automating production tracking and providing accurate job cost measurements. The company's commitment to partnership and support, alongside open architecture solutions, makes it an integral resource for businesses seeking to enhance their operational performance in print manufacturing and beyond. Generated from the website

Aspect offers a customer engagement platform that is powerful yet affordable, quick to implement, and easy to keep up-to-date. Including contact center interaction management, workforce management and self-service capabilities, we designed it with a relentless focus on things like reducing effort, increasing usability, connecting disjointed interactions and processes, and simplifying management. And, we make it accessible to customers of all types and sizes in the cloud. Now, there%0Uas no excuse for bad service. Aspect%0Uas unique ability to solve tough problems is based on a long history and experience with thousands of clients. We built the first ACD in 1973, the first WFM solution in 1980, the first dialer in 1981 and the innovation hasn%0Uat stopped yet.