Citizens Bank

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(7)

500 Paradise Rd
Swampscott, MA 01907
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don't keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.

Reviews

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1.07 reviews
ME G.
12/14/2012

I used their ATM to get some cash. It was astoundingly good cash, cash that only a surplus charge of $3.50 can provide, better cash than from those tawdry machines that only charge $3, or even $2...

Margaret S B.
12/21/2022

Such poor customer service. I can't get them to mail my statements no matter how many times I ask. They are short staffed & there are always long waits to speak to anyone but a teller. It's very...

Tammy C.
9/11/2021

Went in this bank to just cash a 17.00 check that was sent to me by my insurance.I figured it was near my house and it was from there bank. I went in and didnt even seem like a bank. I told them I...

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Michael A.
2/5/2019

I was given a check for $2.50 written by their client on their/the bank's check stock. The teller was out of ones. Then she told me there was a $7 fee to cash the check (their check) since I did...

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Vika B.
12/28/2015

Terrible customer service. I opened an account with them almost a half a year ago, and when I did, they promised to send me and my husband some complimentary checks. They still didn't. Even after...

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