Citizens Bank

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607 Boylston St Ste 1
Boston, MA 02116
At Citizens Copley Square branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don't keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.

Reviews

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2.514 reviews
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Ryan A.
11/2/2015

I opened an account yesterday because I needed the signature guarantee service for some Franklin Templeton documents. Apparently, BOA who I used to use, doesn't offer that service anymore. So I...

Scout G.
3/14/2022

This bank is an absolute mess. My condo association has had an account with them for six months and their website/tech is RIDICULOUS--it times out or doesn't work more than half the time. Even...

Gordon K.
6/15/2023

WORST. BANK. EVER. Avoid at all costs. Most frustrating and incompetent bank I've ever dealt with. My father had a HELOC and a checking account at Citizens Bank, and when he passed away, I paid...

B R.
5/1/2023

Love this bank! online banking is smooth, locations are conveniently located and best of all it is a New England based bank!

Kalixie M.
12/10/2021

I would give negative stars if I could. This review isn't for this branch but for the Citizen's Bank cooperation in general. My father died from complications of Covid last year. He lived in a...

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