Citizens Bank

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(3)

224 Elliott St
Beverly, MA 01915
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don't keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.

Reviews

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1.03 reviews
Rosemarie G.
2/9/2025

My family member was scammed on FB and filed a complaint with his bank for the $500 that he lost. Citizens took weeks and did not honor or help their customer.. Horrible customer representation!...

Anton K.
9/30/2024

I'm very dissatisfied with this bank and their customer service - after keeping $25K in the savings account for 5 months, I expected to get the promised $500 bonus. After three calls to their...

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Elizabeth M.
9/18/2012

Citizens Bank ripped me off for $111. The best that their customer service personnel could say was "that's just how our system works." They charged me 7 overdraft fees (to the tune of $37 each)...

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United StatesMassachusettsBeverlyCitizens Bank