Citizens

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270 Great Rd
Acton, MA 01720
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Click to Learn about One Deposit Checking!

Reviews

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2.58 reviews
M T.
4/3/2016

I've had an account here for years. Staff has always been welcoming and polite. When I've needed documents notarized or a signature guarantee, no problem. Had a client bounce a check and was...

Edmund S.
7/5/2025

with few exceptions, uncaring incompetence and inconvenience. The bank is a caricature of customer service and convenience.

Jelena J.
11/11/2022

I've been banking at this location for years, and all three of my daughters opened their first student checking accounts here. Almost each time I go there they ask if I need advise on money...

J L S.
5/10/2021

I really like the Citizens Bank branch in Acton. The people who work there are very friendly and helpful and most remember and acknowledge me when I come in. The bank definitely has a small town...

Lori B.
1/9/2019

I went to the citizens bank in Acton and had the worst banking experience in my life. Rude help and they would not cash a check they think I forged the signature and kept me over 30 minutes and...

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