Citizens

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1200 Hancock St
Quincy, MA 02169
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Click to Learn about One Deposit Checking!

Reviews

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3.010 reviews
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Kelly M.
2/1/2012

I wanted to open a second checking account in an attempt to get my money organized. Yay for 2012 resolutions! I waited in line at the bank and asked the teller how I go about this as I am as savvy...

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Jon R.
10/8/2020

The Manager and staff are very accommodating and helpful! Waiting for an appointment I was escorted to a private room to wait for my Banker Jason. An hour meeting and very informative! As always...

Jack M.
2/21/2023

Jack McMullen Some Thoughts on the way Citizens Bank Handled a Recent Branch Incident in December 2022 I banked with Citizens (and its predecessor banks) in Burlington, Vermont and Cambridge,...

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R P.
6/22/2021

This is the worst bank. In may I used the drive up ATM it took my checks and did give me a chance to place my deposit. I went inside to file a Claim. I was told the ATM is a 3 rd party machine....

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Max G.
1/31/2020

Fabulous customer service. Alexander and Michele really helped me out when I needed some assistance with my account. Great employees.

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